BD11 is fully committed to protecting the privacy and security of every member's personal information. This document clearly explains what we collect, how we use it, and your rights as a member of our platform.
Privacy is more than a written policy — it is a daily practice embedded at every layer of the BD11 system.
BD11 only collects information that is strictly necessary to provide services to you. We do not collect excessive data or information unrelated to your use of the platform.
Every piece of data transmitted between your device and BD11 servers is protected by 256-bit SSL encryption — the same standard used by leading banking and financial institutions in Malaysia.
Your personal information will not be shared, sold, or leased to any third party without your explicit consent, except where required by applicable law.
All member data is stored on servers protected by multi-layered firewalls, with access strictly limited to authorised personnel. Data backups are performed regularly to prevent information loss.
As a BD11 member, you have the right to access, update, correct, or request deletion of your personal data at any time. The request process is straightforward and can be handled through our customer support.
You can choose the types of marketing communications you wish to receive from BD11 — or opt out entirely. Communication preferences can be managed directly through your account settings.
BD11 collects various types of information from members in order to provide a safe, seamless, and responsible service. The following are the main categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Identity verification (KYC) & account security |
| Contact Information | Phone number, email address, residential address | Service communications & account verification |
| Financial Information | Bank account number, bank name, transaction history | Deposit & withdrawal processing |
| Usage Data | Login, game history, bets placed | Service improvement & fraud detection |
| Technical Data | IP address, device type, web browser, approximate location | Platform security & suspicious access detection |
BD11 not collect credit card information directly — all payments are processed through certified, secure third-party payment gateways.
Every piece of information we collect has a clear and legitimate purpose. BD11 uses member data for the following:
BD11 does not use your personal data for any purpose other than those stated above without obtaining your consent first.
BD11 takes a highly cautious approach to sharing members' personal information. We not sell, rent, or disclose your data for commercial purposes to any external party.
However, there are limited situations where data sharing may occur:
Our Guarantee: All third parties granted access to BD11 member data are bound by strict data protection agreements and must comply with the security standards we set.
BD11 invests seriously in security infrastructure to ensure members' personal data is protected at all times. Key security measures we implement include:
While BD11 takes all reasonable steps to protect your data, no system in the world can guarantee 100% absolute security. You are also encouraged to use a strong password and never share your login credentials.
BD11 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the BD11 platform.
BD11 retains members' personal data only for as long as it is needed for the stated purposes or as required by applicable law.
When data is no longer required, BD11 will securely delete it using methods that ensure it cannot be recovered by any party.
As a BD11 member, you hold the following rights regarding your personal data. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain situations, you may request a restriction on the processing of your data while an issue is being resolved.
To exercise any of the above rights, contact the BD11 customer support team via live chat on the platform. We will process your request within 14 business days.
BD11 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.
When material changes are made, we will:
Continued use of the bd11 platform after a change notice is considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how BD11 handles your personal data, we are here to help.
Our privacy team is committed to responding to all personal data enquiries within 3–5 business days.
BD11 takes every privacy complaint seriously. We will conduct a thorough investigation and inform you of the outcome within a reasonable timeframe.
BD11 ensures every member enjoys a safe and private betting experience. Register today and discover the difference of a platform that truly puts your security first.
This Privacy Policy should be read together with Terms and Conditions BD11 for a full overview of your rights and responsibilities as a member.
Beyond privacy, BD11 also cares about member well-being. Learn more on the Responsible Gaming us.